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About Us


We are responsible for planning and paying for health and care services in South Norfolk. We plan and manage services for patients here, as well as work with neighbouring clinical commissioning groups to ensure services are consistent.

The mission of NHS South Norfolk Clinical Commissioning Group is that we aspire to deliver the highest quality integrated healthcare, which is appropriate, effective, efficient and sustainable, in order to improve the health and well-being of the whole and diverse population of South Norfolk.


What is a CCG?

Clinical commissioning groups are local organisations, led by family doctors, established by the Health and Social Care Act 2012. We took over from the primary care trust, NHS Norfolk and Waveney, from April 2013.


What is Commissioning?

When you need to see your family doctor he or she might be able to treat you in the surgery, or you may be referred to another clinician for treatment. We plan which services are right for our patients and ensure those services are provided.


But we don’t provide care directly.

South Norfolk CCG does not provide care – we hold contracts with hospitals, community and mental health trusts as well as third-sector organisations and the ambulance trust who provide the care and treatment. We currently do this with budgets directly allocated to us from the Department of Health.

The NHS budget is not endless, once the NHS has spent each pound, we cannot spend it again so we are very careful to stay within the budget we have. This means, at times, some difficult decisions have to be taken and we must work hard to make sure we get the best value for every pound we spend. We will work hard to ensure your NHS care is provided as locally as possible.


How do we work?

Like other CCGs, we want to work with patients, healthcare professionals, local communities and local authorities to make sure the right services are in place. South Norfolk CCG’s Governing Body meets regularly and we also meet regularly with neighbouring CCGs.

All GP practices are members of a CCG. You can see if your GP practice is part of South Norfolk CCG by clicking here.


The importance of the patient

Patient and public involvement is taken seriously within South Norfolk and we want to ensure you are fully involved in any commissioning decisions we take. Currently we are writing an Engagement Strategy which will set out how we intend to consult with our local population along with clear timescales for implementation. The strategy will be published on this website in due course.

There are also a number of ways you can get involved now. Take a look on the Have Your Say page.