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Electronic Prescriptions

GP Practices across South Norfolk are introduding a new way of issuing prescriptions. Instead of writing out paper slips, they can send your prescription straight to the pharmacy you choose, in minutes.

The Electronic Prescription Service (EPS) is the modern way of issuing prescriptions and is being introduced across England.

  • It is more convenient
  • No need to visit the GP just to collect a prescription
  • A more secure and safer way to get your prescriptions to the pharmacy you choose

How does it work?

Your doctor, nurse, reception or pharmacy staff will ask you to choose a pharmacy that is most convenient for you. When you get a prescription it will be sent directly to the pharmacy you choose. You don't need a computer to use EPS – it is all done for you. The pharmacy will still need a little time to prepare your medicines.

More detail on the benefits

Less time and money spent visiting the GP surgery and pharmacy:

  • No need to go back to the pharmacy for medication that is owed to you, as the pharmacy will know what you need in advance.
  • No need to visit your GP practice just to collect a paper prescription as they are sent electronically.
  • If there is a problem with your prescription, your GP can cancel and replace the prescription electronically, so you won't have to return to your GP practice to collect another one.
  • Your dispenser can prepare your repeat prescription in advance so it is ready for when you arrive.

More convenience and choice:

  • Choose where your prescriptions are sent, whether near your home, where you shop or where you work. This is flexible and can be changed at any time, just let your doctor or pharmacy know.
  • Collect your next prescription in advance to cover holidays.
  • If your GP offers a telephone or video consultation, there's no need to leave the house just to collect your prescription as it will be sent electronically to your chosen pharmacy for collection.
  • No need to send stamped addressed envelopes as prescriptions are sent electronically.

Improved safety:

  • Electronic prescriptions cannot be lost so you won't have to spend time trying to find them or asking the surgery to issue another paper prescription.
  • Electronic prescriptions are more accurate which will reduce the risk of receiving the wrong medication.