CCGs and CSUs are required to use an Integrated Single Financial Environment (ISFE) to procure and pay for any goods and services. Providers will need to raise their invoices either electronically through Tradeshift – https://www.sbs.nhs.uk/supplier-einvoicing, or via post to:
NHS South Norfolk CCG
06Y Payables K895
Topcliffe Lane
Phoenix House
Wakefield
WF3 1WE
Please visit https://www.sbs.nhs.uk/supplier-good-invoicing-practice for information on how to raise an invoice and what your invoice should look like. From here, you will need to include further information specific to the area you are invoicing. For example:
- Primary Care GP practices will have an assigned practice code to include on all invoices – e.g. D82012
- Acute invoices should include their unique provider reference – e.g. Q01234
- Discharge to assess invoices need to include the patient’s D2A reference – e.g. D2ASNCCG1234
- Continuing healthcare invoices need to include the patient’s NFK reference – e.g. NFK 001234
Do not include any Patient Identifiable Data (e.g. date of birth, initials, NHS number etc.) as this is a data protection breach as set out in Information Governance guidelines. The invoice will be immediately removed from the CCG’s financial ledger and remain unpaid.
For further invoicing information regarding a specific area, please use the CCG contacts below:
Primary Care – Samuel.Higgins [at] NHS.net 01603 257078
Acute – Andy.Cook4 [at] NHS.net 01603 595834
Community Healthcare – James.Grainger1 [at] NHS.net 01263 738125
Mental Health – L.Dewing [at] NHS.net 01603 257087
Discharge to Assess – Kris.Harrison [at] NHS.net 01603 257050
Spot Placements and Neuro Rehabilitation – Kelly.Smith27 [at] NHS.net 01603 257176
Learning Disabilities – Charlotte.Burgess1 [at] NHS.net 01603 257059
Corporate Costs – Samuel.Higgins [at] NHS.net 01603 257078
For any Continuing Healthcare (CHC) invoicing information, please use the Norfolk Continuing Care Partnership (NCCP) contact – NorwichCCG.CHCInvoiceValidation [at] NHS.net 01603 257243
To set up a supplier account or update bank details, please contact agcsu.financesupport [at] nhs.net
Payment runs take place on a Wednesday for South Norfolk CCG, with additional runs for contracted payments and bank holidays when necessary.